Who do I contact with questions? 
Please email ask@thegoodsla.com with any questions.

How much does shipping cost? 
Shipping is FREE anywhere within the United States (including US Territories). International orders start at $5.00.

I placed a successful order but why didn’t I receive a confirmation email yet? 
If you placed a successful order you should receive confirmation email with an order number. If you have not received an email after 1 hour please contact us to make sure your order went through.

How long will it take for my order to arrive? 
Please allow 3-5 business days for order processing and shipment, and an additional 2-4 business days for delivery. International orders take 6-20 days to arrive.

When are particular items released? 
Most of our items do not have set release dates. Please sign up for The Goods newsletter. You will receive email notifications each time we release a new product.